Milena Mirjanić´s profile

Reviews (2)

Pixmania

GOT AN EMPTY BOX AND GOT A REFUND AFTER A MONTH

I bought a tablet for 100 EUR, which was on sale from 280EUR.

Obviously they made a mistake with that price, so instead of telling me the truth, i waited for the packega and received an empty box, luckly i didnt accept it.

After 3 investigations in 4 weeks they concluded that the box was empty, but they no longer have item in stock. Actually they do, but thats not them, its their "partner".

So after 1 month of promising my kid that he will get his present, they told me i can buy it from them for 279 EUR.

GREAT COMPANY!!!!!
Milena

Pixmania

SENT ME AN EMPTY BOX, idiotic client service

I bought a tablet for 100 EUR, which was on sale from 280EUR.

Obviously they made a mistake with that price, so instead of telling me the truth, i waited for the packega and received an empty box, luckly i didnt accept it.

After 3 investigations in 4 weeks they concluded that the box was empty, but they no longer have item in stock. Actually they do, but thats not them, its their "partner".

So after 1 month of promising my kid that he will get his present, they told me i can buy it from them for 279 EUR.

GREAT COMPANY!!!!!
Milena

George Greek found this review useful

26 November 2012

Reply from www.pixmania.co.uk

Hello,
I am sorry that you did not receive your product and that there was an opened investigation.
Unfortunately one of the biggest misconceptions on our site is that we also have independent sellers, selling their products through the site and when an item is showing in stock it does not necessarily mean we will have it in our warehouse. These details can be seen under the product. It will state sold by Pixmania.com or sold by: and the particular seller.
If we do not have any further stock of that item due to exceptional sales, we are not able to transfer the sale to another seller and you will be refunded.
I would be happy to review your file and send direct feedback about your particular case and invite you to contact me on rachel@pixmania.com .
Best regards,
Rachel
Pixmania Mediator

Milena Mirjanić´s profile

profile image of Milena Mirjanić
Milena Mirjanić
Reviewer
1979
United Kingdom

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