Order was placed in the afternoon and the product was received the following morning. Communication was great. I was advised of the delivery driver's name and the expected time of delivery (within a 1 hour timescale). The product is fantastic and I'm sure my little girl will love the Heeley's when she receives them on Xmas Day. Many thanks Rawk!
Perfect item for what we wanted. Great quality. Only concern was delivery. We paid for next day delivery. We are a business and received an e-mail from UK Mail at approx 5.40pm the day we ordered the product (the office closes at 5.00pm each evening) to say delivery would be between 7.00am and 11.00am the following day. Luckily this e-mail was read and replied to to advise that the opening time of the office was 08.30am. UK Mail kindly responded and advised the driver and delivery was made at a convenient time otherwise we would have had to organise another delivery day. This isn't a Big Dug issue, just a general comment re next day deliveries for the courier being used.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook