The website is easy to use and email communication was good but I was told my chair would arrive by courier on the Wednesday and it didn't arrive until Friday. I wasn't given a tracking number to find out where it was and nobody responded to my email. The chair has a few dents in it due to the way it was packaged which I cannot get out and it didn't come with any paperwork or instructions. Otherwise you get what you pay for - it is cheap but sturdy and will do the job.
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