Im absolutely outraged at Virgin Media, i signed up with virgin as i had the view that these were a good company, i was with virgin for 5/6 months. within those months i constantly had extra charges on my monthly bill, never received my 30 MB internet usage, couldn't even watch a you tube video!! Spent hours on the phone with there absolutely rubbish call centers every single month to try and get what i was actually paying for, i never did, each month i paid over my bill, and never received what i was paying for, sent numerous emails to virgin explaining if there service was improved i would be moving after 6 months of paying for the internet which i didn't once receive, also paying rediculas phone bills from calling them each month i finally called there call center and explained i had reached my limit and i was cancelling the contract due to lack of service from virgins side. its now been around 6 months since that happened, and what popped through my door a letter from the debt collectors!! i haven't heard a bean from virgin since that phone call and they stated in there letter they have tried every effort to contact me! im absolutely appalled and i will do everything in my power to boycott this company from my rediculas and awful experience!
STAY AWAY FROM VIRGIN!!!
Connect with Facebook to get one click access to Trustpilot. It's easier.
Sign up with Facebook