I was excited when I placed my order and was already wanting it the next day, knowing that it was personalized I knew it would take a few weeks to get. I waited almost a month and then got really impatient...I emailed customer service and they responded but due to shipping with no insurance their was know way to track item. I finally recieved the necklace and despite wanting to like it, I LOVE it! it is beautiful. Totally worth the weight. I will be placing a large order in January for hostess gifts for a wedding and a few other events I have to attend. Now that I know the time frame I will spread the word of the company.
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