I bought a steam cleaner was advised on numerous occasions product was being delivered on a Friday, waited in all day - nothing, then saw on delivery system that it was going to be Saturday - nothing, then advised delivery is now Monday it did come but box was well bashed in (photos taken). When unpacked steamer was OK but one attachment was broken, sent e-mail to True Shopping no reply. Fortunately steamer does work but obviously very upset at customer service & support.
Just back from holiday washing machine blows up very next day, so there was I searching an ideal machine to replace the old one at the right price, compare sites led me to the Fires-cookers site, found the model we wanted at a good price, so ordered & chose the first delivery day available at normal delivery costs and there it was at 8.30am on the day. Paid and had old machine collected at same time. I fitted new machine and so far we are more than happy with our choice. No dramas no worries all executed like clockwork, well done.
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