Pure Health LLC

Better shipping needed

I made my order on line and was informed my package would arrive in 7 days. On the 12th day I got my credit card bill and saw I had been charged,but still did not get my order. When I called, I was informed that my shipping order has been lost and they would send my order that day. I asked to be compensated for my patience,and was told "No". Not even rush delivery. I finally got my order 9 days later. It's a good thing these a just supplements not prescrietions.

Brenda Daniel found this review useful

27 November 2012

Reply from Pure Health

Hi Linda,

Thank you for replying! Our records show that you placed your order on 10/31/12 and it was delivered on 11/15/12 via the Post Office. Unfortunately, we were inundated with orders, which was why there was a delay in getting your order shipped. Please let us know if there is anything else we can do for you! Feel free to contact us at be-well@purehealth100.com!

Dorene