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Reviews (1)

The London Pass

good to have, not easy enough to get !

I liked the London Pass: You get the possibility to visit the highlights of London without rethinking the entrance fee each time. However, one should definitely get the possibility to receive the London Pass at the airport. Heathrow airport is the location where most of the people enter the country. Why do I have to pay for the subway to get to London downtown first to get the London Pass? In my case, the flight was delayed, so the London ticket office in downtown was closed already. So I had to go to the hotel first, then again buy a subway ticket on the next day in order to go the London Pass ticket office. I lost money twice and also time. Please provide a booth at the airport in order to get the London Pass there from morning to late evening. Thank you.

Joanne found this review useful

28 November 2012

Reply from londonpass.com

Hi Peter,

Thanks for your feedback - you can purchase your London Pass at Heathrow Airport however this does not include travel as our retailers at this airport do not hold stock of travelcards, you would need to visit the TFL desk in order to purchase underground tickets.

You can have your London Pass delivered with it's travel option to your home address ahead of time.

Peter´s profile

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Peter
Reviewer
United Kingdom

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