Anne´s profile

Reviews (1)

viagogo

Not happy

My first experience with Viagogo has, unfortunately, not been a good one.
I need to sell a ticket, followed all the instructuions for courier pick up of the ticket. Courier didn't pick up so I hand delivered the ticket to the buyer. I informed Viagogo who told me I shouldn't have done this and I'm still waiitng for the proceeds of the sale.
On my last call to customer service I was on hold for 16 minutes
Not sure I will be rushing to use them again for all the reasons stated above!

23 November 2012

Reply from Viagogo

Hi Anne,

We are sorry you have experienced issues with our customer service.

Can you please share your transaction ID so we can look into your payment in more detail?

Thanks
The viagogo team!

Anne´s profile

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Anne
Reviewer
United Kingdom

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