mitchel1´s profile

Reviews (1)

iHeadphones

Faulty Product returned, Yet to see my Money in 3 months. Now they say I need my postal ticket from when I returned the Item.

Originally received the product promptly. However since returning It has been a constant fight to get my monies back. I was back and forth with the returns department for a while, then all went quiet. The Item has been back with them for over 3 months now.

I wrote a few emails and finally they got back to me saying that because they couldn't find the item in the returns department, I would require my original postal receipt from when I returned the item. This was not possible.

Now I'm being told that without this receipt, they cannot refund my money for the faulty item they originally sent me. I am currently fighting this decision.

BE CAREFUL

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mitchel1
Reviewer
United States

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