FirstUtility

PAYING DIRECT DEBIT UPFRONT??? WHAT???

So after reading all these reviews i am getting worried, my change over has gone very smoothly but just recieved an email saying my start date is 30th of november so why on earth is my first direct debit the 28th shouldnt my first one be the end of december once ive actually used some gas and electirc with them???? help iam confused and they dont seem to be answering me.


After this post i have recieved a lovely email saying they will deal with this matter by tomorrow and fet back to me wish i am very pleased about, other than my previous comment my change to the has gone smoothly do instead of 1 star i will at the minute improve my rating and see the outcome.