Mr St Clair´s profile
Reviews (1)
payingtoomuch.com
Excellent Service
Excellent Service from Rob Dales both via email and in person which was badly let down by online form/application.
(1) Your pop-up calendar was a right royal pain when needing to do back to previous years.
(2) No provision throughout to add comments - if nothing else the ability to do so at the end of application.
(3) VERY, VERY, BAD, was the inability to proceed with the form if something required a date which did not apply. I.e. When was last occurrence, if there was none.
Hope this helps and is taken onboard, it's not meant to criticise, only to help!
22 November 2012
Reply from payingtoomuch.com
Mr St Clair´s profile
United Kingdom
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Thank you for your feedback, it is very valuable to us.
We try really hard to make the forms as easy to use as possible and as you have discovered we have excellent staff to help you along the way.
The insurer you choose is totally responsible for the questions asked during disclosure and I appreciate they can be quite detailed.
We will see if we can change the calendar function to make it easier to use and if we can sort an area for general comments too.
Meantime, thank you for placing your life insurance application with us, we appreciate it.
Kind regards, Mike.