I ordered a Yamaha amp and Q Acoustics speaker set.First off ,I am very pleased with them and they were delivered promptly and in one piece.However if you intend using Exceptional AV and ordering off the internet,then don't.The reason being is that come what may the ordering system will process your order and take payment.Great you say..nice and easy.In my case I had first an email telling me the choice of colour amp was not available (I wanted silver),then a phone call saying that the extra two speakers I wanted for the system were not in stock as well. A refund was then processed.Phone first I think to avoid disappointment.
I took delivery of the black amp and the speaker system minus the two extra ones(I had to ring around to find them) and everything is fine.My grumble is that they should not process payment for these items unless the stock is available and also update the site re stock availability.If you have no silver amps then let people know So they got 4 stars not 5 .
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