National Tyres and Autocare

Disapointed

Booked in AM and when I turned up at 10:00 I was told by a very obnoxious guy "ooooh cannot do it for at least two hours". Very negative tone. This would have put me into the PM catergory whereby I was going to work at 14:00 so it was just not in question. I then had to turn up the following day. If the tyres had not already been paid for I would have gone elsewhere as im sure I would have had a better response at ATS or Quickfit and the job would have been done there and then. The journey was a 15 mile all round trip which had to be done twice. I will think again next time.

23 November 2012

Reply from National Tyres and Autocare

Dear Chris Peacock,

We do apologise for the inconvenience that has been caused.

Absolutely, when you have booked in a time for the work to be carried out you expect the work to be carried out at that time.

I will be passing this review onto a regional manager to investigate.

kind regards
National Online Team