First time I have used Hotel Direct and will certainly use them again, seamless from start to finish. it was great that when entering details I could specify what exactly I was wanting. I also liked that they sent an email to confirm booking a couple of days before to confirm hotel booking. We chose a hidden gem which turned out to be Thistle Marble Arch, we were delighted with the choice, rooms were a bit tired but very clean and large for London, breakfast was excellent and staff friendly and courteous, Will definately be booking again with Hotel Direct
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