Pretty website and attractive prices BUT as a customer you know that you are not done until you have safely received the goods. Don't think World Stores get this - their delivery arrangements are shocking. Waited in from 8.00 am (dellivery is anytime between 8and 6pm) to be told at 4.15pm by text that they had a problem and they would not be delivering that day. Their problem was they had not delived the mattress to the depot the day before, just took them the day to tell me. Add that to the fact that wait time if you call them is between 30 and 40 mins and you are taking a big gamble if you order from them that nothing is going to go wrong. I could say I was just unlucky but the guys who eventually delivered my goods said they had never had so many problems or dealt with such a bunch of cowboys (their words not mine). Its been over a week since World Stores promised to look into what had gone wrong.... Do yourself a favour and ask yourself how much you value your time against any money you might save by buying from this site.
Julie found this review useful
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