How fantastic is it when you actually come across a company that really do want to help out!
Having pre-ordered a Cintiq, I only expected the usual, "You'll get it when you get it." routine. However, these guys bent over backwards to get it to me asap. I called several times to check things out, rather needless on my part, and each time my call was treated with nothing but respect, patience and a genuine desire to get things sorted out for me.
Communication was second to none, both on the phone and through email updates.
My product arrived in pristene condition, and well before I expected it to arrive.
A truly fabulous company that I would recommend to everybody!
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