I had not read the instructions properly where you had to call them 20 minutes before you arrive for them to collect your car. However when I arrived at departure and called there were no issues and they arrived within 15 minutes. The only thing I would critise is the drivers do not have any uniform and minimal ID it was worrying when i was asked to hand the keys over, especially as I have used other services where it is very noticeable who the company they work for and they offer clear ID when you drop off your vehicle. Apart from that it was good service.
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