i ordered a confetti luxury bouquet plus 30% extra for my mums birthday next day guarenteed i will start with did not arrive till 2 days later what good is that for someones birthday ? they was dead and there was only 7 stems so if that was 30% extra god help how many i would have got if not ordered the extra i have been on the phone in total for more than 2 hours and not even spoke to anybody i gave up and emailed them oh boy did i get a reply we have exchanged 24 emails and all i got was well i can send a bouquet from our seasonal range for tomorrow (saturday) but let me know before 4pm what a joke . I have informed them that they are breaking the distance selling regulations and also next day guarentee contract then i was replied with well i have offered you a new bouquet thats all i can do kind reguards . I will in future give a family member who lives close to my mother to go to florists to buy sum for me i will be staying away from this company and i would advise anybody else to as well .poor customer service extremely poor attitude and dead flowers and how can they say they can send a bouquet out today to arrive tomorrow if they could not even do it in the first place. trust me they dont deserve a star u should be able to give minus stars
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