Jerome Williams´ profile

Reviews (1)

Pure Health LLC

Late shipping and no communication

I order my items and had to check on line for two weeks before emailing the company for a status update. I was only then told of the back order and was given NO estimated time when it will be shipped. The items took almost 3.5 weeks to be shipped to me. Another issue i found was the package contained little information on the products except for one bottle. I think they need to include a usage and description details for each item ordered.

Brenda Daniel found this review useful

27 November 2012

Reply from Pure Health

Hi Jerome,

We appreciate your feedback! I was able to track your order and our records indicate your order was placed on 11/1 and it was delivered on 11/13. I'm sorry you didn't receive more information with your order! We were working 18 hour days had temps packing orders and that could be why you didn't receive a catalog with your order. I have put a catalog in the mail to you and you should have it next week! Please feel free to email me at dorene@purehealth100.com if you need anything else!

Dorene

Jerome Williams´ profile

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Jerome Williams
Reviewer
United States

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