I bought a hot fan heater from them online. I called them to request quick delivery as i needed it urgently, they said will try. I had some problems with my card payment on their website, but it finally went through. I expected to have the items the next day or atleast the day after. But nothing came. I was really surprised. Then they don’t even bother to get in touch with me. When I call, I am sent an email that the payment is outstanding. I check with my card people and they said that the payment has already gone through. I called again, then after several calls to them, they tell me its been refunded. I told them the money has already gone through to them, they said they cannot do anything. They have hiked up the price of the item in 2 days, so i asked them to give me the original price if I order again. They said they can’t. Not helpful at all, too busy to be bothered to look after customers. Complete no care attitude. Will never order from them again.
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