I have been awaiting a parcel and have found the online tracking system very vague. I discovered that whilst in transit, my parcel had been labeled with the wrong address and found the website very one sided. It seemed more orientated round the sender, Parcel2go's customer, rather than the person recieving the parcel, the third person in the transaction.
However, I felt very reassured after speaking to Rose via the online chat helpline. Friendly, helpful, efficient, human (as in got realistic, human answers).
Thank you Rose.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.