I purchasing TV (LG 42LM620T 42 Inch Full HD Freeview HD Cinema 3D Smart LED TV) and looking online, 123av had the cheapest prices. Accordingly I purchased from there, but was surprised to receive goods that were clearly used, with no manufacturer warranty and no original user manual (instead a cheap non-standard CD with a hand-written label had been included, with a PDF version of the manual on it). I don't think that 123av make it sufficiently clear that the reason for their low prices is that you are getting goods that have been returned previously (I don't know that this applies to all their goods, but it certainly applied to the TV I purchased).
However, on contacting 123av I have nothing but praise for the way they have handled my case. They were fully understanding and instantly arranged for the goods to be collected and returned. For service I can only award 5 stars.
In summary, if you don't mind goods that are not "unopened and new" and bottom line price is your main concern then 123av will provide excellent service. Personally, I prefer to get new goods, but your mileage may differ!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.