when you make a call, there is no connection at all. You never know other person is on other call or switched off or out of coverage area. I did make many calls, not all numbers are engaged but call never connects. One more thing if you have multiple accounts , local numbers assigned get mixed up.
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Please write us at support@rebtel.com, give us the number registered on your account and a brief description of the problem with your calls. We will be happy to assist you!
As per the mixed up numbers, we recommend that you register the numbers you want to call from in the same Rebtel account, you can add up to 5 different numbers.
The local numbers we assign for the calls are so called shared numbers, this means that they are the same for any user living on your same area code. But each local number that is generated on your contacts list will be linked to the number you call from and to the international number of your friend.
I hope this information is helpful, if you require further assistance please contact us at support@rebtel.com
Thanks for your cooperation!