Jay´s profile

Reviews (1)

www.buyaparcel.com

Won't be ordering again.

Ordered a pair of grohe taps for a twin sink, 1 was correct. The other was the same tap, but a very old one which looked like it had been opened and returned. The fittings were different, resulting in me having to spend £20 on fittings to adapt it. would have been cheaper ordering from a more expensive site and getting the correct taps. Not Happy.

24 November 2012

Reply from buyaparcel.com

Hi Jay, sorry to hear you had a problem with your order. We only sell new product direct from the manufacturer or a major distributor so I am not sure what happened there. I don't see any notes on the order, so not sure if you reported it. If you did I am confident we would have collected any problematic product and given you a refund or replacement. If this is the first time we have heard about it then I am sorry you left a review before getting in touch. If you did get in touch and we didn't deal with your issue satisfactorily, please call me on 01502 527629 during the Mon - Fri office hours and I will try and help. Regards Mike.

Jay´s profile

profile image of Jay
Jay
Reviewer
United States

About