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Reviews (1)

Petfleas

disapoointed

i was a bit up set to think i had to spend over £9 to get free postage ware if had gone to a didderent site i need only order what i need not have to make it up to a special price

27 November 2012

Reply from Petfleas

Dear Christine

I am very sorry to hear you were disappointed with our delivery terms and conditions.

As we are one of very few websites to offer free postage and packaging that is 1st class Royal Mail, unfortunately we do have to stipulate a minimum order value which is £7.98.

We try to accommodate for customers who do not wish to spend that amount, with a message that appears in your shopping basket that states for small orders you can place your order via our telephone service. I am very sorry if this message was not clear.

Thank you for taking the time to place your review, as we value to comments of all of our customers.

Kind Regards

christine porter´s profile

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christine porter
Reviewer
United Kingdom

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