Luke West´s profile

Reviews (5)

Eyewear Outlet

great glasses. great price.

Lovely glasses. Quickly delivered. All in all a great experience.


Good service. Good peice. Delivered on time.

I needed a strimmer, the price was great and the delivery was quick. Great!


Friendly, quick and a great price

I bought new spark plugs and coils for an old Porsche. The website gave me a price, but I wanted to be sure of the parts. I called them up and they confirmed the part numbers and reduced the price a little.

Great service.


failed to delivery twice then driver was very rude

I received a text saying I had a delivery scheduled for Monday. Nothing arrived. I checked the website, and the reason was "Delivery attempt not successful"
I received a second text saying delivery was Tuesday. Nothing arrived in the scheduled time. I checked the website and again had "Delivery attempt not successful". After waiting in for two days I was rather annoyed.
I called the depo (using a third party website with the numbers).
They contacted the driver who "could not drive down my lane because it was dark, and he did not feel safe" and "he could not find my address". It is winter. The van has lights. The house is lit. I live in a tiny cul-de-sac with no street lighting and seven houses in it.
He said I could meet him at the end of my lane in 5 minutes.
I trudged out to the end of my lane.
The driver arrived.
He was surly and said he was "doing me a favour", and had "gone out of his way". To deliver my parcel. I was pretty short with him, pointing out that he was obliged to deliver it.
I said I was going to complain about his attitude and language. He replied "like that will make any difference" Then he called me "an sarcastic little bastard" and dumped my parcel in a puddle.


Any comments from DPD? Your web site has no ability to complain....

28 November 2012

Reply from DPD UK

Hi Luke,

Thanks for taking the time to post your comments. I'm sorry you feel the service was below par on this occasion.

Please be assured that I have made our customer services team aware of your review, and I have asked them to give you a call to discuss this matter further.

Kind regards,



quick and friendly

I phoned up as I wanted to check on the stock and the colour of the coat. They were really helpful and found the Jacket. They then talked me colours/styles such as pockets. I bought the coat because of this support.
They are great!

Luke West´s profile

profile image of Luke West
Luke West
Male, 1933
United Kingdom