Emma Hays´ profile

Reviews (1)

DPD UK

Failure!

Paid for Saturday delivery & have waited in all day now waiting and still nothing, I had better things to do with my only free day than wait around for nothing. I have emailed and am.awaiting some kind of response.
Looking at the reviews below and past experience I can confirm nothing has changed. Continuing to fail on promises.
The expected delivery is still showing as today & it looks like my package hasn't moved anywhere!
God knows when I'll get this now, I guess I'll have to rearrange to get delivered to work next week but I doubt I'll get it before Tuesday now, I needed this today hence the extra delivery charge.
As someone working in a large international business I can just say my recommendation to my company is going to be to never use
DPD.

26 November 2012

Reply from DPD UK

Hey Emma,

I'm really sorry to hear that you didn't get your delivery on Saturday, as expected. I see that the parcel is going to be delivered today between 16:20 and 17:20. Is this okay? Let me know how you get on.

If you need any support, please email socialmedia@dpd.co.uk

Kind regards, Bobby.

Emma Hays´ profile

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Emma Hays
Reviewer
1980
Brighton, United Kingdom

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