I received my battery very promptly but unfortunately it did not work. A replacement was quickly sent which is entirely satisfactory. In dealing with this company, i received almost immediate and courteous replies to my emails and cannot fault their service. The fact that they are not a UK company is not relevant, as my experience proves
I have been simply amazed in this day and age by the quality of service from this supplier - they were just brilliant. I ordered on the net Sunday night. Monday morning I got an acknowledgement and later in the morning, a confirmation of despatch and advice that my order would be delivered the following day. Early Tuesday morning I got a further email advising me my order would be delivered between 9.00 and 10.00am and sure enough at 9.45 it arrived!!! I had been shopping for a Dyson DC35 at the right price for about 2 months and was so delighterd to find this bargain and the icing on the cake was a charge of just £6.95 for courier delivery!! It just does not get any better than this, and I will definitely shop here first next time I am in the market for anything and will recomend them to everyone I know - they deserve to go from success to success.
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