I think this Company probably has an unmatched product range, which is why I buy stuff from them.
I think the prices ought to be given inclusive of VAT, as it is hard to imagine any customers who do not have to pay this tax. At the very least I think an inclusive price might say "including £... VAT."
The other thing that needs sorting out is the claimed discounts in the Company's advertising. I recently bought three items all marked as best sellers, having been attracted by the advert claiming "up to 40% discount on selected best sellers" and entered the appropriate discount code, but received 0% discount. I think items selected for discount should be made explicitly clear, so that customers like me will not end up feeling that they have been tricked.
This must have been posted immediately, as it arrived the day after I ordered it. I was delighted to see that the extra sleeve length wasn't just a sales ploy, as I was by the price: significantly less than my local outfitter (the only one) was charging for standard sleeve-length shirts. If I need any further items, I won't be using him any more.
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