Very rapid service of the original order. A sizing problem with the gloves was then resolved (after a gentle prod from me) equally rapidly and in a very friendly fashion.
The sales team seem eager to please and to take responsibility for dealing with queries.
We thought when we got a set of four samples that this was beyond the call of duty, but the samples at least confirmed that we had made the right choice. Then we discovered that they were intended for someone else, but when the correct goods arrived the next day, Simple lighting were able to cut through the red tape and get the carrier to pick up the samples immediately. Prompt action, minimum fuss, good service.
The bright white LEDs were to replace fluorescent tubes. They gave us improved brightness and have been successfully installed. No problems; clear instructions, neat installation.
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