I found 'the print space' by googling companies who could produce large black and white photographic prints. I liked the look of the website - simple and clear and set about producing 2 large reproductions of some photographs my husband had taken. As a novice at resizing etc and not totally understanding some of the technical terms on the website I called and spoke to a lady called Rebecca who could not have been more helpful. I had expected to be brushed off as the order value was not especially huge and I was a private and not commercial customer. My experience could not however have been more different. Rebecca took me through my order, checked the details I had given and was personable, polite and friendly. She made recommendations on the paper stock I should use with clear reasons why and I was extremely impressed. My order was delivered within 2 days and the quality of the images and the actual prints are superb. My husband is a marketing director for a large company based in London and I know he will pass on my recommendation for this company to members of his team who often have demand for this type of work.
Great ordering experience online, so we got off to a good start. A quick check to confirm delivery by telephone was met with equally efficient service - we got the call back we asked for and within minutes. Finally, our order arrived in perfect condition and the next day. Couldn't improve on it! It's not often a company can match an online experience with an offline one, but you did it. Thank you!
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