Roman Leshchinskiy´s profile

Reviews (1)

DPD UK

Package not delivered, no communication

Paid extra for Saturday delivery, package arrived at sortation facility at 0:15 on Friday, got a text that the package is going to be delivered on Saturday and that's what the tracking website was showing, too. Since then nothing has happened - no package (still seems to be at the sortation facility) and no further communication except that the tracking site doesn't say when it's going to be delivered any more. Totally unacceptable! Seeking an explanation and refund now.

26 November 2012

Reply from DPD UK

Hi Roman,

I'm sorry you did not receive your parcel on Saturday, as was scheduled. I see the parcel was delivered today - was everything okay when we visited?

Please drop an email to socialmedia@dpd.co.uk if you wish to discuss this matter further.

Kind regards,

Bobby.

Roman Leshchinskiy´s profile

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Roman Leshchinskiy
Reviewer
1974
London, United Kingdom

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