Paid extra for Saturday delivery, package arrived at sortation facility at 0:15 on Friday, got a text that the package is going to be delivered on Saturday and that's what the tracking website was showing, too. Since then nothing has happened - no package (still seems to be at the sortation facility) and no further communication except that the tracking site doesn't say when it's going to be delivered any more. Totally unacceptable! Seeking an explanation and refund now.
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