Kerry Scott´s profile

Reviews (1)


Most unreliable internet service I have ever experienced... with appalling customer service to boot!

Sign up to a contract with Virgin Media at your peril.

It's actually a miracle I'm even able to write this review as, since signing up to this service 7 months ago, my broadband has been slow and intermittent at best. I've had 7 engineers out... spent what has felt like days on the phone... and made several serious complaints and still I don't have a reliable service. Now I'm told I will have to wait up to 30 days for a manager to contact me about my complaint (I won't hold my breath)!

It's disgusting they are allowed to keep you tied to a contract when after this length of time they have still failed to provide the service promised. I'm seriously considering taking my complaint to Trading Standards.

Richard Branson should be ashamed of himself!

Kerry Scott´s profile

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Kerry Scott
London, United Kingdom