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Reviews (2)

Love Energy Savings

Beware no cancellation !

I thought that I accepted the best offer, after hard selling telephone calls from this company, then after verbally agreeing over the phone I wanted to cancel on the same day and send an email but they refused to cancel and been told it has been already processed. No way back! ON THE SAME DAY! I WISH I NEVER PICKED THE PHONE WHEN THEY CALLING!

04 June 2013

Reply from Love Energy Savings

Hi Sebnem,

We're sorry about your experience. At the time of your request to cancel the contract in question had already been sent and accepted by the supplier so was out of our hands.

As discussed previously with yourself, we contacted the supplier and attempted to cancel the contract however they were unable to do so as they had already processed it.

After a verbal contract is agreed we promptly notify the supplier in order to minimise any issues which may come up regarding the contract renewal and provide the easiest switching experience possible.

Again, we apologise that you have not had the best experience possible and we wish your business all the best in the future.

Love Energy Savings

Mega Fancy Dress

Fast delivery would definitely use again

I put my order afternoon for next day delivery and received the dispatch confirmation under 2 hours after finish my order finally received the item early in the morning my son delighted with his new costume for school play! Many thanks..

Sebnem´s profile

profile image of Sebnem
United Kingdom