I recently wrote a review for a site which I had a bad experience with, but a little while after publishing the review it was reported and removed from the site. I have read the guildlines and my review doesn't seem to violate them, which makes me think that the site I was reviewing may have reported it themselves. On Trustpilot there are also a lot of positive reviews for the site, while most other review sites show a lot of negative feedback. It is pretty clear that there are a lot of fake reviews for not just the site I was reviewing, but many others as well.
The idea of Trustpilot is good, but a lot more work needs to be done to prevent fake reviews and unfair reporting of reviews.
About a year ago I purchased a game key from this site, but when I tried to activate it I was told that the code was invalid. I contacted the sites support, but they were not very helpful. For more than a week I was constantly emailing them asking for help or a refund/replacement but they wouldn't do anything and became very rude. I eventually became tired of their behavior and I started a PayPal dispute. Because of this dispute they banned me from the site and I was unable to get my money back.
The site seems to have a lot of positive reviews on here, so I guess when they keys do work the site is great. But, in my experience, when something goes wrong they are unwilling to help. I will never purchase anything from them again, and I wouldn't recommend others doing so either.
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