I purchased a set of junior garden tools as a Christmas present. They were advertised at a very good price online. The website was easy to use. I could phone to find out when I would receive the goods, which was handy. They were nicely packed. Unfortunately, one item had a slight fault, but was very quickly sorted by the man at the end of the phone. I was very impressed by the nice manner of the customer service, which was a lot more personal than a standard Internet purchase. Thank you
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