I too, having read the reviews on here, became dubious of receiving my order HOWEVER what fantastic service. I ordered a guest bed for my daughter on-line on Monday 7th January, telephoned a helpful customer service representative to explain I would like the parcel at the end of the week. He explained the mattress was a 5 working day wait but would send the bed separately so that I could construct at the weekend & that the mattress would follow. The bed arrived on Friday, as promised in a follow up call by Venture, all parts present & correct! Fab bed, fab price & fab customer service. I would recommend Venture & already have done!
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