S. Varnish´s profile

Reviews (1)

Clear Chemist

Great products but poor packaging resulted in damage in transit.

Happy with speed of service but very disappointed that two heavy bottles containing liquid were packaged in nothing more than a plastic bag type envelope. This resulted in one bottle lid breaking and leaking all over place not impressed as would expect better packaging to be used. One of products virtually empty due to leakage so will not use this company again as waste of money.

04 December 2012

Reply from Clear Chemist

Dear Ms Varnish, Many thanks for your review and comments. I am very sorry your order arrived damaged and have escalated this to our dispatch department. I appreciate this is not acceptable. Michelle from customer services will contact you about arranging a replacement item and some form of compensation.

Once again apologises for any inconvenience. Rishi (owner)

S. Varnish´s profile

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S. Varnish
Reviewer
United Kingdom

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