They started off great and have no gone to dogs. I always used to pay by card until 1 time the order was 'lost' after I had waited 2 and half hours for my food. Never got hte money back but not an issue, lesson learned.
AFter that incident I then stopped paying by card and only paid cash on the door until 2 weeks ago. Ordered food, 3 hours later nothing!!! Oh sorry, don;t know what happened. RIght, things can go wrong- I get it.
Now again tonight I opt to order again- here I am after 2 and a half hours and nothing- contacted live chat to find out what was going on- answered with call the restaurant then. My response- I ordered through just eat it is YOUR responsibilty. Bit more stroppiness from the person until I said forget it- cancel the order I'm not using your site again- I was then answered with Brilliant, great to hear.
Avoid them now- they used to offer a unique service but now they literally do not deliver the results.
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