I think my order was delivered promptly but it the package was left by the back door (which we use infrequently) and no note was put through the (old) front door letter box to let us know it was there. It could have been sitting there for 1 day, 2 or 3 - who knows? I was quite stressed as the carpenter was fitting the new front door and needed the locks and letter plate; if only I had known they were sitting there!
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