Shocked that this company have got such negative reviews.
Having dealt with them a few times I can only say they are nothing short of OUTSTANDING!!
Dresses and other items of clothing at a complete bargain delivered straight to your door in less then a week (In one case, I received my clothes the next day.. and I'm based in Ireland!)
Had one slight issue with them, where a dress arrived in the wrong colour. They sorted out the issue on the same day! They were professional, and courteous!
How much better customer service can you possible get then that??
Overall, they are a well organised company, with FANTASTIC customer support who contact you immediately via email, facebook or twitter! They are kind and understanding and are helpful on all aspects you wish to ask them about.
Their clothes are stunning, they offer serious bargains, courier delivery and free returns!!
I will deal with this company as much as possible as they are brilliant! :)
Really don't think that they deserve such negative reviews!
Recently I bought three items from boohoo. They arrived in just two days to Ireland which I was very impressed with.
Two of the items were amazing! :) the third was a dress. It had some ink stains where some of the pattern had run onto the cream bit.
I emailed customer service who immediately posted me a new one and asked for the old one to be returned free of charge at my earliest convenience.
I couldn't have been more satisfied at such a helpful, understanding and efficient service.
I can't wait to purchase from boohoo in the near future :) their clothes are extremely fashionable and affordable, the delivery service is the quickest I've experienced, and the customer service are beyon top class!
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