Everything about this business is excellent. Got a good logo for peanuts, ongoing requests for amendments have been dealt with professionally and urgently, I cannot recommend these guys highly enough. Special mention must be made to Brianne's customer services skills, exceptional.
Got quoted £160 for a Samsung S2. Sent off the phone (recorded delivery just in case it was a scam) and received an email saying they would give me £47 as the back cover was cracked.
I went balistic.
Sent a strongly worded email explaining that a back cover would only cost £5 to replace but was still so angry that I picked up the phone and spoke to a lady who listened to my rant and then offered to help me by re-inspecting the phone. Got a call the next day from the same person revising the offer back to £160. Received an email today saying the money had been transferred. I think their MO is to offer crap rates to everyone in the hope that some will accept because they can't be bothered to argue. Good customer service in the end but would not use them again because they tried to pull the wool over my eyes.
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