Ordered a parcel from boots and hermes were delivering it, 7 days later and it still hasn't arrived!!! After several phone calls to customer services it was found my parcel had been delivered and signed for but it wasn't anywhere to be seen!!! Hermes said they definitely delivered it too my address and someone had signed Mtc' for it, my surname is foster and no one in my household has those initials !! I am waiting for a replacement parcel by a different courier !!!!! Cannot believe how rubbish the service is. !!! This is not the first time they have done this too me, hermes are absolute pants!!!!!!!! I would NOT recommend them too anyone !!! Liars !!!
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