Victor Hensher´s profile

Reviews (1)


Unusual Service.

On searching for a new display cabinet recently we happened to see a TV advert for Oakland. Unusual for us to take notice of these adverts but as we had been looking for several months we decided to seek out Oakland at Lakeside ( not easy ) to find but we are very glad we did. The sales girl Michelle was great showing us around the store at the type of cabinets we wanted at the same time showing respect as the customer and being very friendly at the same time. The purchase was very easy and the next day the delivery company called to arrange delivery which was the only disappointment as it cannot be delivered until 17th December 2012 this is due to I think every one requiring delivery before Christmas. I have found the service in this day and age where companies think that self service tills are the way to go or reduce staff help in store by flooding new stores with staff and then reducing when the business gets going ( B & Q take note).
This is the first time I have used Oakland & providing the cabinet arrives on time & undamaged it will not be the last.
Thanks Michelle of Lakeside & I hope you get your just reward.
Mr v. J. Hensher

Victor Hensher´s profile

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Victor Hensher
Bexley, United Kingdom