Hendrik Weerts´ profile

Reviews (1)

Auto Europe US

Initial price was good, final bill twice the amount.

Booked a car at Brussels airport and paid in advance. Initial bill was about $100 for a 4 day rental. Not bad. I was in a hurry booking and did not pay much attention to fine print and everybody else was nearly twice that amount.

The surprise came when I returned the car: after adding taxes, airport tax, etc, etc another $85 was added to the bill. Bottom line: could have rented from many other companies, which included all additional fees, but looked more expensive initially.

28 November 2012

Reply from Autoeurope

Dear Mr. Weerts,

Thank you for taking the time to provide feedback in regards to your recent car rental. Please be advised that we have sent you an email directly itemizing the local charges, along with a copy of your final invoice. If you have any further questions, please do not hesitate to contact our office.

Best regards,

Customer Service Department
Auto Europe LLC

Hendrik Weerts´ profile

profile image of Hendrik Weerts
Hendrik Weerts
United States