I paid for flowers for mothers day and my mother in law did not get them. which left me upset and out of pocket. I have used this service before and had no problem but will have to think again when using Serenata flowers.
this is the best item that I have got from the internet. for the money.
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Dear Christopher Anderson,
Thank you for our recent feedback.
Please accept my apologies that your intended gift did not reach your mother on such a special day.
I can see from looking at your order that you contacted thecustomer service team and do hope that the replies and resolutions met with your expectations.
Should yu require any further assistance please do let me know and I will see what I can do.
Kind regards
Steph
SerenataFlowers.com