I bought a very expensive SONY VAIO laptop for just over £2000.
After 6 months of normal use I started getting difficulties to get it to charge so eventually I called up the support and they asked me if I could see a plastic bit sticking out in the hole where you stick the power plug and I it wasnt there so I said no.
They then straight away said that was a physical damage (obviously) and wasn't covered by warranty and would cost almost £400 to get fixed.
I have definitely not been reckless with my laptop. Apparently this is a common problem due to the poor design of the power connector.
I will never buy Sony products again and I would advice others not to either.
I ordered a 32GB micro SD in May. In July I got fed up at waiting for the order and sent them an email (after trying to call) to cancel the order.
I ordered it elsewhere and got it delivered. Shortly after that when I called again to confirm it has been canceld they said it is now on its way but that there is no problem. I should just return it and they would refund me.
I did, they didnt. They keep saying that the money is going into your account today.
Serdar Satrettin found this review useful
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