The package is 30 minutes late and I've heard nothing from DPD. My office is 10 minutes from the depot and is not hard to find. I phoned the hotline to track the delivery and my 1 hour window has not been changed from 07:00 to 20:00. I am already working late to pick up the delivery, and I won't be working until 8pm, that's for sure.
Rang the hotline. Couldn't speak to a human being. Have now emailed DPD. Still waiting for an answer. Absolutely shocking service considering how close the depot is to my delivery address. Don't bother sending anything with DPD, just use the Royal Mail, at least they can give you an accurate window and make sure you're stuff reaches you!
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