I ordered a cloakroom suite of toilet and wash basin. When it arrived the delivery man refused to take the large palate away and left before the item could be checked. The toilet was completely broken in pieces. It did not have adequate packing to protect it. A replacement was requested, but they refused to remove the broken toilet when it was replaced with the new one. The reason given was because there was a risk of the delivery man being harmed. Apparently it's ok for customers to have this risk. Removing the palate was difficult, being too heavy to lift, and I had to have help to remove it. It is very unlikely that I will use Better bathrooms again
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.